Marketing feeling harder than it should?

Roberto Boi
By Roberto Boi

If marketing feels harder than it should, it’s usually not because you’ve picked the wrong channel.

Most teams assume the issue is tactical. TikTok, Meta, Paid Search, SEO... So the solution becomes chasing whatever is “working” right now. That creates movement, but not momentum.

The real issue is order.

Marketing doesn’t start with tactics. It ends with them.

Here’s a simple “iceberg” way of thinking about it.

At the top is what everyone sees. Tactics. Ads, platforms, formats, trends. That’s the visible work, and it’s where most people begin.

Under that is strategy. Who you’re targeting, what you want to be known for, where you’re choosing to compete.

Underneath both is diagnosis. Understanding the market you’re in, what customers actually care about, and where the real opportunity sits.

Skip diagnosis and strategy becomes guesswork. Skip strategy and tactics become random.

That’s how teams end up spending money because someone online said, “If you’re not doing this in 2026, you’re behind.”

You’re not behind. You’re just being pushed to make decisions without clarity.

Get the order right and marketing stops feeling reactive. Channels feel obvious. Choices get simpler. Results get more consistent.

Diagnosis. Strategy. Tactics.


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This is taken from the weekly email written by one of our directors, Roberto Boi. Every Thursday he shares observations, ideas and perspectives from the work we’re doing day to day at Dilate. If you’d like to get it delivered straight to your inbox, you can sign up here.

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