Simple is hard

Roberto Boi
By Roberto Boi

The best campaigns feel simple. Focused. Almost obvious.

That simplicity isn’t luck. It’s the result of a few deliberate, sometimes uncomfortable decisions made right at the start.

Who is this really for?

What is the job of this campaign?

What are we reinforcing about the brand?

What won’t we do, even if we could?

When those choices aren’t made, everything gets messy. Messaging expands to cover every angle, campaigns attempt to solve multiple problems at once, and creative is forced to compensate for a lack of clarity.

This is where you have a decision problem. And it matters more than you think.

People are overwhelmed with stimuli every day, and as a result, they remember very little. Which means brands have to be deliberate about what they repeat and reinforce over time, consistently strengthening the same cues and associations until they become easy to recall in buying moments.

You need an answer quickly. What do you say? “I’ll Google it.” Not “I’ll search for it.”

The behaviour is generic. The language is branded.

That’s what happens when a brand becomes the dominant mental shortcut for a category. Through consistent reinforcement, it embeds itself into everyday behaviour and vocabulary. Preference is shaped before comparison even begins.

Strong campaigns are built on constraint:

  • One audience.
  • One message.
  • One problem.
  • One measure of success.

Constraints create clarity.

Clarity strengthens foundations.

Strong foundations drive sustainable growth.

The hardest part of strategy isn’t coming up with ideas. It’s choosing.


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This is taken from the weekly email written by one of our directors, Roberto Boi. Every Thursday he shares observations, ideas and perspectives from the work we’re doing day to day at Dilate. If you’d like to get it delivered straight to your inbox, you can sign up here.

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