AI Automation services perth
Revolutionise your business with AI
marketing, sales and support automation
Artificial intelligence has the power to completely transform the way you do business; for the better. From simple steps, to completely hands-off process automation, the future is here.
tailored specially to your processes, data and brand
Your first-party data is the critical ingredient in effective agentic AI. We don’t just use your standard operating processes, we train agents on your brand voice, offers and customer journeys so every interaction feels on-brand and human.
automations that work as hard as you do
From lead scoring to deal follow-ups, our agents never forget, never fatigue and never miss a KPI. Email, chat, SMS, ads and dashboards, everything gets synced through your CRM so you keep full visibility.
supercharge your team, yourself and your results
AI isn’t about cutting costs and replacing people, its about making them more effective than they ever thought possible. We’ll dive deep into your business, your goals and your team’s strengths to tailor automations to give you a result you won’t believe possible.
Perth’s top AI implementation partner
Automate your marketing, sales and operations with AI that does a damn good job
Who is
Dilate Digital?
(and why we should handle your AI rollout)
We’re the growth partner brands call when “good enough” stops cutting it and “what’s next” is answered only by crickets. Over a decade scaling Australian businesses, we’ve earned a rep for building businesses and bank accounts. Now we’re bringing that same grit, drive and values-led approach to AI.
Our AI implementation service offers you comprehensive integration. We take a look at everything; your business strategy, your current operating systems and processes, and what you’re using to tie it all together. Then, we develop custom AI-solutions to serve you.
If you’re looking for a lightning-fast, precision-engineered AI rollout, you’re in the right place. With Dilate, you’re getting more than prompts and APIs. You’re getting a comprehensive business operations review, action plan and automation to make magic happen.
Here’s what our better AI automation looks like
AI automation is more than just
You’re drowning in disconnected platforms. Marketing automation here, CRM over there, reports nowhere to be trusted and SOPs that no-one remembers to follow. Every manual export and copy-paste slows growth and invites errors. Meanwhile leadership wants bigger numbers, faster. Don’t let your smart team stay stuck doing grunt work instead of doing strategic, effective work that brings home the bacon.
Instead, let us design, train and deploy purpose-built AI Agents that sit at the centre of your ecosystem. They listen across email, ads, chat and CRM, interpret intent in real time, then trigger the right action—from personalising nurture sequences to flagging high-value leads for sales. Each Agent is tuned to your KPIs and wrapped in governance, so it learns from your data without risking it.
No compromises between intelligence and compliance
Don’t choose between innovation and risk control. With our AI Agent builds you get a system that represents your brand perfectly, plays by the rules and gives you the answers you’re looking for. Supercharge your small business, impress the board or reinvent your industry. The only limit is your imagination.
The components of our better AI Agent services
Everything possible in AI Agents customised for your business, your customers and your goals
Your business isn’t generic, off-the-shelf or one of a thousand just like it. Your business is unique and specific, and your AI agents should be too. We offer fully purpose-built, carefully considered agentic AI solutions that can make your job easier, better and more enjoyable than ever before. Get more done, have a better time and smash every goal you set your eyes on.
Customer Journey Mapping
Integral to every agentic AI project is mapping out the stages of your customer’s journey. This blueprint guides the data structure and logic of your agents, as well as inform how your standard operating procedures need to be executed.
Prompt & Persona Engineering
We design agent personas that sell without sounding robotic. They’re trained on your FAQs, brand guide and objection-handling sales-playbook.
CRM & MarTech Integration
HubSpot, Salesforce, Zoho, custom stacks—we stitch agents into your existing flow so nothing slips through the cracks.
Feedback Loops & Optimisation
Real-time analysis feeds back into the system, improving copy, timing and targeting to stay ahead of the competition.
Governance & Security
Enterprise-grade encryption, SOC-2 hosting and ethical AI safeguards keep your customer data safe and your board sleeping soundly at night.
Over a decade of digital expertise
Helping Australian brands grow online. Now with AI firepower.
Need a new website, too?
Let’s create you a new website that performs like these do
Kustom Timber
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200 %
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10 X
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2 X
Ready to win with smarter AI implementation?
A standard chatbot captures leads; a trained AI Agent welcomes, nurtures and converts them. The basic, consumer-grade ChatGPT subscription gets you semi-useful assistance that can barely remember which email its helping you respond to. With Dilate, you can deploy with an intelligence layer permeating every facet of your business that looks good, acts fast and drives the results you deserve. Hit the green button to get started.
Why the agents we build will help you win
fully trained brand-brain
We feed your agent proprietary data, tone of voice and product nuance, so every answer sounds like it came from your best-in-house expert, and every automated decision is the right one.
full-context recall
The agent remembers every click, chat and campaign touchpoint, personalising follow-ups and offers with CRM-level precision. But more than that, agents can remember which process step to follow down to the finest detail. It’ll never forget what’s written on line 37 of page 116 of your SOPs manual.
focused on results
Predictive scoring flags high-value prospects the moment they engage, pinging your sales team with “act-now” intel before competitors even notice. Let agents pre-screen, prep and position your human sales team for results.
omni-channel conductor
One brain, many stages. From web chat, to email, SMS, ads, and even IVR. Wherever your buyer shows up, your brand is right there.
human-handoff switch
When interacting with real customers and nuance, emotion or deal size calls for a real person, the agent routes the chat—complete with context—so your team can close fast.
self-optimising engine
Post-launch, the agent analyses outcomes, rewrites prompts and A/B tests messaging weekly, squeezing more ROI from the same traffic.
Our process for winning with AI
How we implement AI designed to create business
Clarity
We dig into your business, tech stack and data to find out what’s possible—and what success looks like. At Dilate, we’re big on taking proper time here. You don’t want to work with a partner that jumps to conclusions, and pushes products that aren’t a good fit. Which is why our approach is the exact opposite. Tailored, human and committed to results.
Foundations
Laying strong foundations is integral to the ethos of the Dilate Way. Once we’ve got absolute clarity on your needs and your goals, we can get to work design a strategy, planning every facet of the agent, modelling data and verifying integrations. This is where we write the rulebooks, wire the brains of your AI Agents, and connect it with your business.
Growth
The job doesn’t stop when the bot goes live. Launch, learn and scale. Continuous training and optimisation turn insights into even bigger wins, with gains compounding over time.
Where performance marketing meets intelligent automation
At Dilate, we do more than just AI automation
content creation
Good content answers your audience's most pressing questions. Our team will give your visitors what they’re looking for, tell your story in a way that resonates and outshine the competition. Stay true to the core of your brand with value-driven content and build a lasting connection.
digital design
Functional beauty—aesthetically pleasing and designed to get real results. Our design team crafts visuals that captivate, engage and convert your audience. From sleek website design to social media graphics that stop scrolls, we make your brand unforgettable.
brand strategy
Your brand's promise is what users connect with. We dive deep to define, refine, and articulate this message, shaping a brand strategy that carves your space in the market. Win with a strong brand identity that resonates with your audience and solidifies your market position.
creative production
Visual storytelling transforms the way your audience sees your brand. Our team specialises in photography and videography that not only showcases your brand's essence but creates a deep, emotional connection with your customers.
organic marketing
Get your new WordPress site out there with our organic marketing expertise. Using valuable content, optimising for search engines, and engaging with your audience on social platforms, we help you build a brand presence that grows naturally over time.
paid advertising
Supercharge your website's performance with strategic paid advertising. By targeting specific audiences and tailoring ads for maximum impact, we amplify your reach, boost your site's traffic, and convert more customers, ensuring your investment delivers substantial returns.
Let’s get started!
The journey to your high-performance AI Agent begins with a single action. Book a 15-minute consult and let’s grow your business with a marketing partner that knows how to do a damn good job.
Words from our
valued clients
Not sure who you’re trying to speak to?
You might have a rough idea of who buys from you but do you really know them? Check out our buyer persona template and nail your customer mapping.
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