Kustom Timber

How this timber flooring company doubled its revenue with tailored digital marketing

our work Kustom Timber
Kustom Timber Background Image
The Big Problem Kustom Timber

The Big Problem

Kustom Timber wanted to take their premium engineered timber flooring business to the next level. Unfortunately, it’s a tough market and they faced a number of challenges:

  • The impact of COVID lockdowns on jobs and supply chains
  • Brand awareness amidst a competitive market
  • Pricing competitions against other players and positioning themselves as premium

That’s why they turned to digital. As a long-time client of Dilate’s, they’ve been working closely with us to grow their leads more efficiently.

our solutions Kustom Timber

Our Solution

Our mission was to figure out how they could reach that premium niche, find a stronger foothold in the market and book more holistic packages. The key was to ensure we were delivering a solid return on investment and create the right opportunities for the sales team.

what we did

The results Kustom Timber

The power of digital

Digital meant real results for Kustom Timber, and by keeping an honest and open relationship with them, we’ve been able to cut through vanity metrics, measure the right data and solidify their strategy.

They’ve been able to build a strong brand and get the right eyeballs on their incredible imagery, delivering the showroom experience before people even step inside. It’s personalised, targeted marketing that has made their sales team more efficient.

We’re really proud of the progress they made and are excited about their future growth. Fingers crossed they hit their goal of opening another showroom - this time in Perth!


Want your business to thrive? Chat to the experts.

Get your business to the next level and see bookings rocket up with carefully planned paid ads campaigns across Google, Facebook and more! As proud Facebook and Google Premier Partners, we’ve got the experience, knowledge and expert access to get you the best result.

To get started, jump on a call with us today on 1300 345 283 or send through an enquiry.

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